How it works
Four steps. Ten seconds. Nothing for you to do.
0 seconds
They ring. You can't answer.
You're on a roof, under a sink, or driving. The call goes unanswered like it always has.
10 seconds
They get a text back.
In your name, in your words — before they've had time to open Google and try the next firm.
A minute later
It finds out the job.
What they need, where they are and how urgent it sounds. A short conversation, not a form.
When you're down
You get the whole job.
Name, job, postcode and urgency in one message. Emergencies come straight to your phone.
The calls that come after hours are worth the most. A leak at eight in the evening, a storm-damaged roof on a Sunday — those people aren't shopping around on price. They need someone now, and the first firm that answers gets the job. Instant Reply answers every one, and you see it in the morning.
After your set-up call,
you're usually live the next working day.
What your customer sees
Their phone, their side of it.
From the moment they can't get through to the moment you have the details. And it isn't only trades — any business that can't always get to the phone loses customers the same way.
Also works for cafés, salons and barbers, cleaners, dog groomers, removals, clinics, estate and letting agents — anyone whose customers ring when they're busy.
Example conversations
Where the calls go
Where you're losing calls right now.
Nobody ignores the phone on purpose. These are the moments it rings anyway.
Mid-haircut, mid-appointment, mid-quote. You can't stop to answer, and they won't wait for you.
Up a ladder, under a car, gloves on. The phone's in your pocket and it can ring all it likes.
Between jobs or on the school run. You see the missed call at the next stop, after they've rung someone else.
Evenings are when people finally get round to ringing. Most of them won't leave a voicemail.
Saturday morning is when people sort things out. If nobody answers, Monday is too late.
Two people ring at once. One gets you. The other gets whoever answers next.
Every one of those callers gets a text from you within ten seconds instead. Work out what it's costing you
Works with what you've got
One code on your phone. Your number stays yours.
Missed calls divert with a standard code that UK mobile networks support. Nothing to install, and job cards arrive by plain text.
- EE
- O2
- Vodafone
- Three
- giffgaff
- Tesco Mobile
- Sky Mobile
- iD Mobile
- VOXI
- Lebara
Business landline? Most can divert on no answer too, and we check yours on the setup call. Find your forwarding code
Next step
Live today. On your own number.
Every missed call texted back, every job yours to keep. If it catches fewer than 3 enquiries in your first 60 days, you get every monthly fee back.